I suggest using the following speed test if you live in the USA, I am sure there are similar world wide, best use local server for fastest speed possible. So when you do a speedtest you got a download speed of ?and upload speed of.?Īd you tested this from PC connected directly to the router ? I haven't said it yet, but thank you for your help thus far, I really appreciate your effort in helping with this problem! I really have no problem with my current speeds, but it does not make sense to pay this amount for a service if I am not receiving what I am paying for. I get the same results with all of the cat5, cat5e, cat6, and cat7 cables I have found, and also all of the router ports.Īt this point, I am really doubting it has something to do with my computer, and I think that my ISP has a problem that they are either not willing to fix, or they are not aware of. I have a second router and a TV Cable box connected using the same coaxial cable, but I have unplugged them to do a test, with the same results. I live a couple miles from town, and I have tried with a Samsung Galaxy over wifi, which seems to get some faster speeds (into the 200mbps range) which seems acceptable because it is over WiFi, but still isnt close to the 500mbps I am supposed to get. What other devices are connected to the same coaxial cable that is connected to your cable modem/router/gateway device (splitters, cable boxes, etc)? How far from town do you live? Have you measured performance with any other device than your aforementioned PC? Any change in performance using alternate cables/router ports? Kinda impossible to label just one until you personally can rule them out. There's half a hundred different possibilities, sorry, and may not have anything to do with your pc or the router, or they might. The wiring itself might be suspect, even a single kink in the service wire will have bleed to ground, where certain bandwidths are basically nullified. Splitters alone can cause massive drops if there's more than one, and it should be a decent splitter, not the uber cheap variety. You could also be suffering interference, RF mainly, from a bad ground in any equipment, including splitters and/or amplifiers on the house. Windows has had some major upgrades, which have affected audio, graphics, USB and Lan drivers, so if you have older chipset drivers, they could be in conflict, check your motherboard support site for updates. There's also local traffic that'll change possible bandwidth, a test run when everyone in the neighborhood is online will show slower results than in the dead of night when ppl are asleep. Also there are sometimes bad connections on bumps, you'd have to run a ping test to see if your routing is actually good and not suffering lag at other junctions. The further you are from a node, the slower your connection. WinMTR v0.A lot depends on the hardware between your router and the isp. | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | I am trying to understand how I can explain the problem to them so that something can be done to fix it. The most frustrating thing is my ISP has me run “speed tests” which show everything to be perfectly fine. For the past month I have been experiencing higher than normal latency during the day (60-100) and absolutely unplayable latency during the evening (200-4000). The problem is when I am in World of Warcraft. I am “hard-wired” through ethernet into my cable connection. Hello I have run multiple speed tests to dallas, chicago, etc.
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